Real Leadership | Real Progress | Real Results
Proven Outcomes
Helping Organizations Grow with Confidence — Whether You Need a Guide, a Roadmap or a Partner in the Work
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Client Success Story: Reigniting Growth for a $5M Industrial Services Firm
Client Type & Size: Regional B2B Services | ~$5M Revenue
The Challenge
A well-established services firm had hit a wall. Growth had stalled, margins were flat, and internal capacity was strained. Leadership suspected inefficiencies but lacked clarity on where to focus.
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What We Did
Conducted a rapid organizational assessment: cross-functional interviews, market benchmarking, and financial analysis.
Identified operational bottlenecks, skills mismatches, and excess working capital.
Surfaced untapped revenue opportunities and gaps in account management.
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The Impact
Doubled revenue potential within existing accounts.
Reduced labor costs by 15%+ while improving project capacity.
Unlocked $500K in working capital to reinvest in growth initiatives.
Delivered a clear roadmap for execution across sales, operations, and performance management.
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Client Success Story: Interim COO Leadership & SaaS Business Model Reset
Client Type & Size: QSR SaaS Provider | $12M Revenue
The Challenge
A SaaS company serving QSR franchises was struggling. Service failures were driving churn, a key sales channel was at risk, and the founder was overwhelmed. Urgent action was needed to stabilize and reset the business.
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What We Did
Stepped in as interim COO to lead day-to-day operations.
Conducted a rapid diagnostic to identify the root causes of churn and channel risk.
Realigned product strategy to better fit the needs of core customer segments.
Strengthened customer support and rebuilt channel partner confidence.
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The Impact
Doubled revenue potential within existing accounts.
Reduced labor costs by 15%+ while improving project capacity.
Unlocked $500K in working capital to reinvest in growth initiatives.
Delivered a clear roadmap for execution across sales, operations, and performance management.
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Client Success Story: Operational Turnaround of a National Services Firm
Client Type & Size: B2B Facility Services | $120M Revenue
The Challenge
A national business services company was underperforming. Quality issues, uncontrolled costs, and stagnant growth were threatening the company’s future. The CEO needed experienced leadership to rebuild operational discipline and unlock performance.
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What We Did
Stepped in to lead operations and rebuild the leadership team.
Launched a company-wide turnaround targeting quality, cost control, and accountability.
Implemented KPI-driven performance management and pricing discipline.
Partnered with the CEO to reposition national accounts for strategic growth.
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The Impact
Improved operating margins by 2 percentage points in Year 1.
Secured $120M+ in new contracts and retained $27M at risk.
Reestablished growth momentum and positioned the company for successful strategic sale.
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